Lightcri.com Sales Agreement and Terms of Use
1. Acceptance of Terms
By using the Lightcri.com website ("www.lightcri.com") and purchasing products ("Products") from it, you agree to these terms and conditions ("Terms"). We may change these Terms at any time by updating this page. Please review these Terms regularly to ensure you are aware of any changes, as they are binding on you. If you do not accept the new Terms, you should stop using the website.
2. Shopping on Lightcri.com
We take all reasonable precautions to secure your order and payment information, but we cannot be held responsible for any losses if a third party gains unauthorized access to the data you provide unless it is due to our negligence.
By using our online payment process, you make an offer to purchase from us. As part of the order process, you will be given the opportunity to check and correct any errors in your order. We will send you an order confirmation detailing the Products you have ordered. Acceptance of your order occurs when the order is dispatched, and we will send you a dispatch confirmation by email once your order has been shipped.
The processing of the order and transmission of all information required in connection with the conclusion of the contract is partially automated by email. You therefore have to ensure that the email address you have stored is correct, the reception of the emails is technically ensured and, in particular, is not prevented by spam filters
3. Payment and Security
Payments can be processed online using credit or debit cards (VISA, MasterCard, etc.) or IYZICO. We use 128-bit SSL encryption to ensure the security of your payment details. Additional security checks may be performed to protect Lightcri.com and its customers. We have chosen to use “Iyzico” as our payment processing is carried out via the payment service provider “IYZICO iyzi Odeme ve Elektronik Para Hizmetleri AS ”. Iyzico ensure that all your credit card details are encrypted and sent securely between you, your bank and LIGHTCRI. You can find more information about "IYZICO" at https://www.iyzico.com/en
4. Product Returns and Refunds
4.1. General Return Policy: You may return products within 14 days of receiving your order, provided the products are unused and in their original packaging. To initiate a return, please contact our customer service at [email protected].
4.2. Return Shipping Costs: If you wish to cancel your contract, you must notify us in writing within the cancellation period. The products must be returned in their original condition. The cost of return shipping will be borne by the customer, except in cases of defective products or delivery errors.
4.3. Calculation of Refunds: Refunds will be issued after the returned products have been received and inspected. The refund will be made at the original purchase price. The original shipping costs will not be refunded unless the return is due to our error.
5. Pricing, Taxes, and Customs Duties
5.1. Pricing: All prices on Lightcri.com exclude VAT, customs duties, and other applicable taxes. These costs are the responsibility of the customer and are applied by the relevant authorities in the customer's country.
5.2. Import Duties and Customs: Customers outside of Turkey, particularly those in the EU and other countries, are responsible for paying any import duties, customs duties, or other fees in their country. Lightcri.com has no control over these charges and cannot predict their amount.
6. Delivery
Orders are delivered by selected couriers and will require a signature upon delivery. Delivery times may vary depending on the destination, but we strive to meet our estimated delivery dates. Lightcri.com is not responsible for delays due to customs or other external factors.
7. Security
We take the security of customer information seriously. Our website uses 2048-bit SSL encryption to protect your data. We recommend registering for 3D Secure to add an extra layer of security for your online transactions.
8. Intellectual Property
All content on the Lightcri.com website, including product images, design, and text, is owned by Lightcri.com and may not be used without our permission.
9. Liability
Lightcri.com provides the website "as is" and "as available," and we do not guarantee that the website will be uninterrupted or entirely error-free. We cannot be held responsible for any failures beyond our control in providing internet services.
We do not make any warranties, representations, or statements regarding third-party services. We strive to ensure that product descriptions and photographs are as accurate as possible.
Our website may contain links to other websites that are not under our control and not managed by us. These links are provided for your convenience only, and we are not responsible for the content of these sites.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Turkey. You agree to submit to the exclusive jurisdiction of the Turkish courts in the event of any disputes.