Privacy Policy

Last Updated: 08.08.2024

Lightcri.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, lightcri.com, and make purchases from us. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to improve your experience on Lightcri.com and ensure the efficient processing of your orders.

1.1 Personal Identification Information

When you interact with our website, we may collect the following personal information:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit/debit card details, bank account information, etc.)
• Order history and transaction details

This information is necessary to process your orders, deliver products, and communicate with you about your purchases.

1.2 Non-Personal Identification Information

We may also collect non-personal identification information whenever you interact with our website. This may include:

• IP address
• Browser type
• Operating system
• Referring/exit pages
• Clickstream data

This information is collected to help us analyze trends, administer the site, track user movements, and gather broad demographic information.

2. How We Use Your Information

We may use your personal information for the following purposes:

• Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping updates.
• Customer Support: To provide customer service and support, including responding to your inquiries and resolving issues.
• Marketing Communications: If you opt-in to our mailing list, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
• Improving our Website: To personalize your experience and improve the functionality of our website based on your feedback and usage patterns.
• Legal Obligations: To comply with applicable legal requirements, including financial regulations and fraud prevention.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us understand how users interact with our website. You can control the use of cookies through your browser settings.

Cookies may be used for:

• Authentication and Security: To ensure that your account and transaction information are secure.
• Personalization: To remember your preferences and browsing history.
• Analytics: To track website traffic and performance.

You can choose to disable cookies, but doing so may limit your ability to use some features of our website.

4. How We Protect Your Information

We are committed to protecting your personal information. We implement industry-standard security measures, including encryption and secure socket layer (SSL) technology, to protect your data during transmission and storage.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

• Service Providers: We may share your information with third-party service providers who help us operate our website and process payments, including shipping companies, payment gateways, and email service providers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owners.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access, correct, or update your personal information by logging into your account or contacting us at [email protected].
• Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by following the "unsubscribe" link in the email or contacting us directly.
• Data Deletion: You can request that we delete your personal information, subject to certain legal obligations, by contacting us at [email protected].

7. International Data Transfers

If you are accessing our website from outside Turkey, please note that your personal information may be transferred to and processed in Turkey. By using our website and providing your information, you consent to this transfer.

We comply with applicable data protection laws and ensure that any transfer of personal information is done in a secure manner.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after changes to the Privacy Policy indicates your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Ikitelli OSB. Cevre Sanayi Sitesi 8. Blok No: 8-10-1234490 Basaksehir / ISTANBUL-Turkiye